Real people.
Real answers.
Payment issues, session complaints, astrologer onboarding — every ticket is handled by our support team directly. No bots. No scripts. No 72-hour SLAs.
< 5 min
WhatsApp response time
during support hours
98.4%
Tickets resolved
within 24 hours
Hindi & English
Languages supported
native speakers
Reply within 4–6 hours
Best for detailed complaints, billing disputes, astrologer applications.
support@astroyuga.inPhone Support
Mon–Sat · 9am–9pm IST
Press 1 for billing · Press 2 for technical issues.
Support Hours
- Monday – Friday9:00 AM – 9:00 PM IST
- Saturday10:00 AM – 7:00 PM IST
- Sunday11:00 AM – 5:00 PM IST
- Public HolidaysClosed (email monitored)
Billing and payment issues are handled 7 days a week, including holidays, within 4 hours.
Registered Office
AstroYuga Technologies Pvt. Ltd.
Plot 47, Tower B, Sector 44
Gurugram, Haryana – 122003
India
We do not accept walk-ins. All support is handled remotely.
Send us a message
Every ticket is read and replied to by a real person — no canned responses.
Questions we get a lot
Ticket open for more than 48 hours?
Email our Grievance Officer at grievance@astroyuga.in with your ticket ID and a short summary. Under the Consumer Protection Act 2019, all payment disputes must be resolved within 30 days — we typically do it in 24.